Who we are
At Famz Collection, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us in any way.
By using our website, you agree to the collection and use of information in accordance with this policy. Our website address is: https://famz.com.au.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Delivery/billing address
- Payment details (processed securely via third-party gateways)
Non-Personal Information
- Browser type
- IP address
- Pages visited
- Time spent on pages
- Device and usage data
How We Use Your Information
We use your information to:
- Process orders and deliver products
- Communicate order updates or promotional content
- Respond to enquiries or support requests
- Improve website performance and customer experience
- Comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal data. We may share your information with:
- Trusted third-party service providers (e.g. payment processors, couriers)
- Legal authorities when required to comply with law
All third-party providers we use are required to protect your information and use it only for the services they provide.
Data Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or disclosure.
- Your data is stored on secure servers
- Payments are processed via encrypted third-party platforms (e.g. PayPal, Stripe)
However, please note that no method of transmission over the internet is 100% secure.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your browser to help us:
- Understand user behavior
- Save user preferences
- Improve website performance
You can manage or disable cookies through your browser settings.
Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct any inaccurate information
- Request deletion of your data (subject to certain exceptions)
- Opt out of marketing communications at any time
To do this, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information:
📩 Email: admin@famz.com.au
🌐 Website: FAMZ.COM.AU
Last Updated: 01/01/2025